Supercuts Reviews

Ordered a new hairdryer. I ordered a new hairdryer and other items on 19th Jan, which has still not arrived by 30th Jan. The carrier says I need to speak to Supercuts. I've tried the customer service phone number but it is a voice mail, I've sent an email and messaged them via facebook but still no reply. Real lack of customer service if you can't get a response, to resolve what should be a straightforward issue.

Unprofessional! I have layered hair but the lady just trims the longest hair and doesn't trim the shortest layered ends of my hair! Also, she cut my fringe without putting a cutting cape in front at all! All hair I had on my top. The way she trimmed fringe I could do it at home by myself. Never again!

Staff where very friendly and profesional, they done a perfect job on my hair and provided lots of advice on hair care. Birmingham super cuts is definitely the best super cuts salon by far and I've been to a few. Very impressed with my hair cut.

I went to Supercuts in Hammersmith Broadway Centre and had a hair wash, haircut and blow dry for less than £50! Viola did a magnificent job and listened to how I wanted my hair cut and understood exactly what I liked. She is a professional and knows how to cut hair. She was lovely and I’ll definitely have my hair cut with her again at their new salon by Westfield Mall.

Was in Staines early December and desperately needed a haircut, was amazed I didn't have to book at a busy time, got an absolutely brilliant treatment, wash, cut and blow dry. Leyah you are wonderful!! OK it was expensive to what I normally get where I live, but with no appointment necessary I was happy to pay more. I did buy a product on offer so that pushed up the price a bit. I had an amazing haircut that has lasted very well when I'm back that way I will definitely go again and hope Leya is still there.

Excellent. Got my hair exactly how I wanted it and the manager in the derby supercuts did my hair perfectly and was lovely

Manchester supercuts- amazing! I’ve already left a review but I promised the hairdresser a review seeing as they refused a tip. I had Brogan (hope I’m spelling it right) so friendly and understood what I wanted straight away. Did a PERFECT job, even offered to blow dry and style at no extra cost, just wish I could add a picture of how it looked! Walked out feeling a million dollars! Would definitely recommend Brogan, very talented hairdresser and great company! Thank you:)

I Visited supercuts in lakeside shopping centre on Sunday with my daughter. We both had our hair washed, cut & blowdried & both had a lovely experience there. Both lady's working was lovely & friendly, made us feel really comfortable & our hair felt amazing after they had finished. I would definitely go back there again.

Lovett (I may have that spelling wrong) cut my hair and she did an amazing job. She was so warm and friendly too and I’ll definitely be going back when I’m due my next trim!

Very overpriced for the service you get.
I had my fringe cut, never again, they literally cut it straight across, no shaping whatsoever.
I had my two young granddaughters with me who were keen to feel special also so I allowed them each to get a trim, less than 2” of hair was cut, again straight across, no shaping whatsoever and I was charged £53. for less than 10mins in the shop. A very disappointing experience, I will never set foot in a supercuts shop again.

Walked in to get my hair done, and Beth (I hope I have the name right) was brilliant!

She had a clear understanding of customer request and really thought about what she was doing, listening to what I wanted and making the right suggestions so that I would walk away happy.

the service received from her (and the rest of the colleagues) was amazing!

Definitely a happy customer.

thank you

Had my hair colour 'corrected', it went from grey/brunette to hideous bleached orange/yellow. Refused to pay £120.
Went back to salon following week to see if another hairdresser could rescue it. Walked away with orange/yellow bleached hair and £85 lighter! Never use Supercuts for hair colouring!

I am customer to Supercuts in Lewisham from years. Everytime I have got a top notch service from all the staff. Thank you for been so professional and friendly. Today I visit it again and the service from Lalani was amazing. Thank you.

I ordered shampoo and conditioner on 18 August. It still hasn’t arrived by 28th. I emailed and despite their claim they did not reply in two days but in a week. They blamed the posts strike which I don’t think had happened. Tried to cancel my delivery as I was then on holiday. They claimed it had been delivered. No proof and no sign of product. They have not replied to my emails. I am now disputing the transaction with my credit card.

I decided to pay another visit to the salon it was Sunday and Wilma was great. She was busy and she took my number and agreed to call me when she was free which was in about a hours time. On receiving the call I returned to the salon. I showed Wilma pictures of hair styles that I liked and we discussed colour. Wilma got to work. She was very friendly and professional and I was so pleased with the results. I was one very happy customer and would not think twice in recommending Wilma.